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    • Home
    • Hiring
    • Computer Requirement
    • Training
    • Executive Management
    • Business Unit Partner
    • Registration
    • Agent Login
    • Compensation Information
    • Voice Assessment Tips
    • Resources
    • About DEMO
    • Microsoft Teams
    • Contact Info/Hours

  • Home
  • Hiring
  • Computer Requirement
  • Training
  • Executive Management
  • Business Unit Partner
  • Registration
  • Agent Login
  • Compensation Information
  • Voice Assessment Tips
  • Resources
  • About DEMO
  • Microsoft Teams
  • Contact Info/Hours

Minimum Computer Requirement

 Specification Name                                            Requirement

CPU                                   i5 (or equivalent), i7 recommended, No Atom, Celeron, Pentium, Opteron   processors 

Internet Download Speed                 5Mbs down speed minimum

Internet Upload Speed                       3Mbs up speed minimum 

Network Latency Max                          250 MS latency max

OS                                                                 Win 8.1 (64bit), Win 10 (64bit)

RAM                                                             4GB minimum, 8GB recommended

Other Helpful Computer Requirement Information

Very Important!

You are unable to use Wi-Fi instead your Personal Computer (PC) or Laptop must be connected directly to your modem. You will not be able to use an All-In-One Computer (No Connection for Modem).

Personal Computer Requirement/Options

Suggested Equipment: You can find the following equipment on Amazon, Wal-Mart, Micro Center, Discountelectronics.com or any store that sells refurbished computers. NOTE: Please check with your vendor to make sure the secure boot is supported on your hardware if you are interested in any client that requires ASD. 


Click Links

Walmart (2 Monitors starting at $300 & up)

Walmart (2 Monitors starting at $250 & up)

Walmart (1 Monitor starting at $150 & up)

Amazon (1 Monitor starting at $300 & up)


Examples: 

  • Dell OptiPlex 3020 SFF Desktop PC (Refurbished) Intel Core i5-4570 Processor 3.2GHz; Microsoft Windows 10 Pro
  • Dell Optiplex 7010 Small Form Factor Desktop Computer, Intel Quad-Core i7-3770 Up to 3.9GHz, 16GB RAM
  • Lenovo Think Center Desktop Computer (Refurbished) Intel Core i5-3470 Processor 3.2GHz; Microsoft Windows 10 Pro; 8GB
  • HP Elite 6300 SFF Small Form Factor Business Desktop Computer, Intel Quad-Core i7-3770 up to 3.9GHz CPU, 16GB RAM, 256GB SSD, DVD, USB 3.0, Windows 10 Professional 
  • HP Elite 8300 SFF Small Form Factor Business Desktop Computer, Intel Quad-Core i7-3770 up to 3.9GHz CPU, 8GB RAM, 256GB SSD, DVD, USB 3.0, Windows 10 Professional 

MAC REquirement

Suggested Equipment: You can find the following equipment on Amazon, Wal-Mart, Micro Center, Discountelectronics.com or any store that sells refurbished computers. NOTE: Please check with your vendor to make sure the secure boot is supported on your hardware if you are interested in any client that requires ASD. 


Macs must have an Ethernet port 
MacBook Air and Mac USB-C ports will not be supported 
Boot Camp and a licensed version of Windows 


​CPU Speed: Intel Core i5 2.7 GHz processor or better 
Hard Drive: 20 GB or more of available space 60 GB or more of total space 
Memory: 4 GB of RAM minimum 8 GB of RAM or better is preferable 
Operating System: MAC OS X 10.10 Yosemite or higher 


Windows Operating Systems 
​Connection and Speed Hard-wired connection (no wireless): Minimum 10 mbps download / Minimum 3 mbps upload Maximum Latency Threshold 120 milliseconds (ms) 


Monitor Recommendations: 1280 x 1024 (SXGA) screen resolution 1920 x 1080 (Full HD or 1080p) Dual monitors may be required on some client programs


Accessories (Depending on Client)

AGPtEK Corded Telephone with Headset & Dialpad for House Call Center Office - Noise Cancellation 

To view this item on Amazon, please click here

Accessories (Depending on Client)

Logitech USB Headset H390 with Noise Cancelling Mic
To view this item on Amazon, please click here

Technical Requirement Video

Helpful information!

System and Equipment Policy 2021

Download PDF

TECHNICAL SUPPORT

Contact Arise Technical Support (24 hours)

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