Customer Service Representative or CSR
"Certified Client Support Professional (CSP)"
We are hiring Customer Service Representatives for major organizations! You will train with the companies to become a certified client support professional or CSP. This will allow you to work as a contractor and with the flexibility in creating your own work schedule to fit your life.
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DEMO Consulting LLC serves a diverse population in making sure they have a great mix work-life while creating financial freedom. Our DEMO's Call Center is a subsidiary under our consulting umbrella. You have the ability to work-from-home as a contractor with companies like Home Depot, Disney, Carnival Cruise, Xfinity, Intuit, Dick's Sporting Goods, Coach, Neiman Marcus, etc. You have the freedom to select any available clients once you are registered on our platform and the pay will be shared prior to you selecting a client via email. Note: We are not currently hiring in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
DEMO Consulting LLC is a Certified Service-Disabled Veteran-Owned Business (SDVOSB).
CSRs will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Note: The entire process could take between 2 days or weeks to complete depending on your pace and course requirement time frame.
Job Type: Contract
Pay: $11:00 to $19.00 with possible incentives